Do we have to pre-book tickets?
It is helpful if you are able to pre-book, but it is not essential. Tickets can be purchased on the gate.
Are the tickets timed?
Admission tickets are valid all day. We open at 10:30am / last admission 3pm.
Do under 4s need a ticket?
Children under 4 years old do not require a ticket.
When is the latest I can book tickets?
Last admission each day is 3pm, online ticket sales end shortly before then.
What is Stripe?
Stripe is our chosen secure payment gateway.
How will I know that the booking has been completed?
You'll receive an email confirmation with your booking reference number, check spam if not received.
I booked in for the wrong day by mistake, can i change it?
Email us during working hours and we can change your visit date. You'll keep the same reference number.
Can I use my complimentary 'bird adopters' ticket
Yes, just present it on arrival. Others in your party will need to pre-book their day admission tickets.
